Webio is API First, Conversational AI Experts for Debt Collection and Customer Engagement
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Reimagining Customer Engagement with Conversational AI, delivery success in Credit, Collections and Payments, ISO 27001 certified based Amazon Web Services (AWS) Cloud
No-Code AI
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Artificial Intelligence Powered: Webio's capabilities are powered by AI and machine learning to automate and optimise customer engagement.
No-code Platform: It allows users to develop and manage applications with no coding skills.
Conversational Middleware: The platform connects into existing business processes, software, CRM, databases, and payment systems.
Propensity-X Indicator: It uses Propensity-X Indicator within customer communications to predict outcomes and drive effective conversations.
Industry Speciality: Webio is specialized in handling communication in industries such as retail, utilities, insurance, and financial services.
Application of Automation: The Webio platform applies automation for messaging across all digital channels including SMS, WhatsApp, Messenger, and Viber.
Multiple Conversational AI Capabilities: It enables auto-response, sentiment analysis, auto-suggest, and personalised messaging, among others.
API Integration: It offers APIs to seamlessly integrate with existing business systems.
Data Analysis and Reporting: Webio provides comprehensive reporting and data analysis capabilities for deeper insights and decision making.