ServiceNow's differentiator is its extensive suite of IT service management (ITSM) capabilities, combined with low-code development tools. This combination allows organizations to not only automate IT processes but also build custom applications for various business functions on a single platform. ServiceNow's focus on ITSM and enterprise service management makes it a top choice for organizations seeking to streamline their operations and enhance service delivery. Its visual development environment and pre-built components accelerate application development, empowering organizations to create modern, responsive web and mobile applications with ease and efficiency. ServiceNow offers a wide range of templates and integrations to support various use cases, from incident management to employee onboarding, making it a versatile tool for teams across different industries.

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