Unlock the hidden value of every customer conversation See the real reasons behind customer contact and what you should do about it, combining proven machine learning and generative AI for industry-leading conversation intelligence.
No-Code AI
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AI powered: Loris is built on artificial intelligence that understands the context, content and sentiment of a conversation, enabling faster, more accurate responses.
Natural Language Processing: It uses advanced natural language processing to interpret and analyze customer messages efficiently.
No-Code Platform: Loris empowers non-technical teams to leverage AI technology, without the need to write a single line of code.
Customizable and Scalable: Loris can be easily customized and scaled as per the requirements of the business.
Coach-in-Call: This feature provides real-time guidance to the customer service agents during live chat, helping them respond in a better way.
Aimed at Customer Support: Loris primarily aims at improving customer support by providing real-time assistance and recommendations to agents.
Analyze and Improve: It also provides insights from historical conversations to help analyze and improve the quality of customer interactions.
API Integration: Loris offers easy API integration, making it possible to add its AI capabilities to existing customer service tools.
Multilingual support: It is capable of understanding and providing guidance in multiple languages, allowing businesses to serve a global customer base.
Security and Compliance: Loris prioritizes data security, ensuring the AI model complies with privacy regulations like GDPR.